Patient Promise

Launched August 2015

At 111 Harley St. we aim to treat patients with the highest levels of medical expertise.

Complications are very rare, but every treatment and surgery carries some degree of risk; all of which will be fully discussed with you during your consultation.

Our patient’s health and safety is paramount to us; hence we have created the 111 Harley St. ‘Patient Promise’ to offer you reassurance.

About the Patient Promise

The 111 Harley St. Patient Promise means that in the unlikely circumstance that you will require revision surgery, this will be carried out free of charge.*

Our Patient Promise is valid for up to 2 years and means that we will provide comprehensive care throughout your treatment and recovery.

In the unlikely event that you think you may be experiencing post-surgery complications, we ask all of our patients to make an appointment to see your consultant at your earliest convenience.

*please note this does not include patient dissatisfaction.

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