Chloe Bruton

Admin Coordinator

An Admin Coordinator at 111 Harley St., Chloe is the daily and trusted support running the surgical department.

Since 2012, Chloe is a committed, hard-working and integral part of the team as she always strives for optimal patient service and satisfaction. Organised and highly efficient, Chloe is the daily support at the clinic for any surgical appointments and operations.

Ensuring paperwork is updated and ready for both the hospital and surgeons, she is the trusted and reliable coordinator that sees a patient’s time at 111 Harley St. from start to end. Experience advancing in the private and public sectors, she is well equipped to work with a range of experts and situations professionally and expertly.

Marie Fitzgerald

Senior Patient Advisor

With over a decade of experience working in the aesthetic industry, Marie has exceptional people skills combined with the clinical experience that has ensured her success at 111 Harley St.

Combined with her professionalism, kindness and engaging manner, she is the first point of contact for you at 111 Harley St. and works managing both surgical and non-surgical enquiries. She will provide you with in-depth knowledge on all our procedures and treatments, making your next steps of your journey as easy as possible. Her passion for creating seamless patient experiences means whenever you speak to Marie you’ll feel, and be, in expert hands.

Sera Pignatelli

Senior Patient Advisor

Having moved to London from Canada, Sera is enhancing our team with her international experience and aesthetic knowledge. As our Senior Patient Advisor, she harnesses her first-hand knowledge as a once practising Aesthetician and will be able to give you the ins and out of all our treatments effortlessly.

Having been in the industry for over three years, she feels that delivering advanced treatments has been extremely rewarding and now, she’s venturing into a new aspect of patient relationships: advising our clients on the best way to achieve their goals, being a support system and helping them start their skin and surgical journeys.

Michaela Blasse-Haffenden

Patient Advisor

Michaela has 12 years of experience in the aesthetic industry; five of those in patient relations where she has advised thousands of people across both London and Surrey.

By possessing enormous amounts of empathy, she will go above and beyond to ensure that you have all the information you need when considering a surgery or non-surgical treatment with us. Michaela will be the first person you speak to at 111 Harley St., and will ensure to start your journey with us as seamlessly and pleasantly as possible.